Lowongan PT Lintang Buana Wisata Nusantara; Reservation Support

SURABAYAJOBFAIR.COM --. PT Lintang Buana Wisata Nusantara is a legitimate Tour Operator based in Surabaya, East Java – Indonesia with branch operational offices in Bogor-West Java, Yogyakarta, Bali, Medan-North Sumatra, Labuhan Bajo-Flores and Pangkalan Bun-Central Kalimantan with our affiliate tour operators nationwide.

We are a member of PATA (Pacific Asia Travel Association) No. 569822, ASITA (Association of Indonesia Tours & Travel Agency) No. 0228/XII/DPP/2005 as well as TIES (The International Ecotourism Society) and STEP-Up Travel (Sustainable Tourism Eliminating Poverty)

Currently we are recruiting for position :

RESERVATION SUPPORT
Reservation Support serves an important role in providing information to customers by use of Email, Instant Messaging, telephone and other communication media. The information that Lintang Buana provide relates to fare
details, tours, schedules, meals, and other important issues that affect clients.
A Reservation Support is also a person who provides advice and dealing with all elements that are related with traveling. Therefore the Reservation Support is required to always updating their skills and knowledge in area of interest.
Reservation Support job duties and responsibilities entail the following:
1. Giving answers to inquiries by clients and advising them accordingly regarding bookings and reservations.
2. Assisting customers who encounter problems in obtaining booking.
3. Walking around with clients and ensuring that they secure whatever services they are in need of.
4. Ensuring that clients have access to various services without a hitch.
5. Getting information about areas of interest in order to target more clients in particular seasons.
6. To market and sell holiday products to the customers and meet the set sales targets.
7. Discuss the client’s wants and needs.
8. Provide information about the best destinations places, tours accommodation and transport.
9. Organizing promotional materials for the company.
10. Addressing any complaints that could arise from the customers.
11. To notify clients of their bookings and days of travel.
12. To maintain record of transactions and make a daily report to his/her superior

Requirements :
– Male/female with minimum of D3 (Diploma)
– Maximum of 24 years old
– Fluent in English and able to communicate well in a perfect Bahasa Indonesia
– Computer (Office) and Internet literate
– Understand simple math
– Attentive, details oriented, good inter-personal skill and service oriented
– Honest, responsible, discipline, and able to work under pressure
– Pro-active, well organized and able to work individually or within a team/group
– Have interest in Tourism world

For interesting candidates, please send your application letter and complete CV to :

Address:
Graha Pena Building 16th Floor
Jl A. Yani 88, Surabaya – East Java – Indonesia
or send to our Personnel Department email: hrd@lintangbuanatours.com

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